After you review the Listing Information for the item that interests you, click on Place Bid and follow the directions to enter and confirm your bid. Please Note: Although you may already have an account registered with icons.com, you must also register an account with Icons Auctions in order to place a bid.

No. Browsing and bidding for merchandise on Icons Auctions is free. You are not obligated to buy anything after you have registered. You are welcome to drop by any time and look around. If you see something you would like to bid on you can do so quickly as a registered member.

Yes. To ensure fair bidding, a valid credit card will be required to place a bid. Your credit card information is required only for the first time you place a bid on Icons Auctions. An authorization will be made on the credit card for validity, but you will never be charged this amount. Additional bids will not require credit card verification; however, be sure that your payment card information is up to date to ensure that your winning bid can be processed without delay. In order to successfully pay for your auction items, the billing address for your credit card must match the billing address entered for your Icons Auctions account. If the billing addresses do NOT match, the transaction may fail at the close of the auction and the order will go unpaid.

If you need to update your credit card information, you can do so at anytime from the section called Manage My Account>Update Credit Card Info within the My Auction Account section.

To increase your bid, you can do so by simply entering another bid on the auction. This bid will not change your current bidding amount if you are the winning bidder, but will ensure you are still winning up until the new amount.

There are four steps to placing a bid on an auction. You must complete all four steps in order for our system to record and display your bid in a listing's Bid History.

Click the Place Bid button on the listing page of the item you are viewing. You will be asked to Login, if you haven't done so already. Enter your bid for the item, review your shipping address, and click the Place Bid button.

Scroll down the Bid Confirmation page, review your bid information, and check it for accuracy. At this point, you will have the opportunity either to go back and modify or correct the desired quantity and Bid amount or you can submit your bid.

To place your confirmed bid click the Confirm my Bid button. Once submitted, you will see information about your bid indicating the bid amount placed, and if your bid is currently the winning bid. To place additional bids, click the Place Another Bid button, which is located beneath the Bid History on the Summary page. You can then re-enter a new bid amount according to the "Next Bid" amount as currently shown on the listing page.

When reviewing an item's Bid History after having placed a bid, you should reload, or refresh, your browser so that it displays the most current information.

We will send you an e-mail when your bid is no longer a winning bid. However, there can be unpredictable delays in e-mail transmission. We suggest that your regularly visit the auctions.icons.com website to check your "Bidding Activity" in My Account.

This system offers a convenient bidding system, so you don't have to continuously login to re-bid. When you place your maximum Bid, you enter the highest price you are willing to pay for an item. Your maximum bid is kept confidential until it is exceeded by another bidder.

The automatic bidding system will place bids on your behalf at the bid increment amount above the current high bid. The system will bid by the increment to ensure you remain the highest bidder or to meet the reserve price (if applicable), up to your maximum bid amount that was previously entered. If and only if duplicate maximum bids are entered, the customer who entered the maximum bid first will get priority and will be the winning bidder.

If another bidder places a higher maximum bid, you will be emailed to login and place another bid.

Example:

• The current bid for an item is  £100 with a  £10 increment.
• Customer A enters a max bid of  £200; Customer A is now winning at  £110
• Customer B enters a max bid of  £150
• System will now bid  £160 (next bid increment) on Customer A’s behalf to ensure Customer A is still winning
• Customer B re-enters a max bid of  £200
• Customer A is now winning the auction at  £200 because he was the first to enter a max bid of  £200

Yes. If your maximum bid amount has been outbid, or you want to increase the dollar amount of your existing winning bid, you can place another bid at a higher amount. To increase your current bid amount, simply return to the listing and enter and submit a new, higher maximum bid amount (this amount is the most you're willing to pay for the item).

If you are logged in to your account, the site will recognize your Nickname when you place an additional Bid. You won't be bidding against yourself when you want to increase your maximum bid amount even though if you're the current high bidder.

The bid extend functionality works together with "Maximum Bid" to ensure that bidders will always have a chance to challenge bids placed in the final minutes of an auction. When indicated on a listing page by the "Or Later" link, if a bid is placed during the last 5 minutes of an Open or Reserve Price auction, the auction will be automatically extended for an additional 5 minutes from the time of the latest bid. You will have to refresh the listing page to get the most updated bid information for each individual listing. The auction will close once all bidding activity has stopped for a period of 5 minutes.

If you are logged in to your account, the site will recognize your Nickname when you place an additional Bid. You won't be bidding against yourself when you want to increase your maximum bid amount even though if you're the current high bidder.

Confirmed bids may only be retracted under special circumstances and require that you submit a formal request to retract, as described below.

Once you have submitted your confirmed bid, it can only be retracted under the following circumstances.

• You made a typographical error when placing a bid amount.
• You submitted your valid bid retraction more than 24 hours before the auction closes.
• When placing a bid you are required to confirm that you are 18 years of age or older. We will not honor bid retraction requests because a person under 18 years of age placed the bid in error. You will be held responsible for the transaction and payment.

To make a formal request to retract a confirmed bid, you must contact Customer Service. Please include the item listing number and the reason for the retraction. No bid retraction requests received less than 24 hours before an auction closes will not be processed regardless of the explanation. All bid retraction requests received without a valid explanation will be denied. Bidders who retract their bids may not place new bids on that item unless you made a typographical error when placing a Bid amount. All bid retraction requests will be accepted or rejected at Icons Auctions sole discretion.

In a Reserve Price auction, the seller starts the auction at a value below the lowest price at which s/he is willing to sell (the Reserve Price) to capture the bidder interest. This way, the bidders are not forced to bid at fair market value from the start of the auction. Also, many sellers prefer Reserve Price auctions when they are not sure of the market value of an item, and want to find an audience by enticing multiple bidders' interest.

Go to My Account and select Manage Bidding Activity. From here you can view all live auctions (winning or losing) in which a bid has been placed, as well as closed auctions that you have won.

The buyer’s premium is a standard fee charged by auction sites that buyers agree to pay in addition to the items selling price.

Auction houses charge their buyers for several reasons. The most common one is to help cover the costs of running the auction site and its future auctions The extra charge is always put to good use.

This is not only is the biggest and most important question we’re asked, it's also the one we get most often. Assuring you that the signatures on our products are genuine is our most important mission. All of our signatures are acquired during private signing sessions – we never, ever accost players at matches, outside training grounds or in airport terminals and we never, ever buy products from companies who do this. We also never buy memorabilia from the public. We shoot photos and videos of the players signing the items. We provide details of where and when each item was signed on our official Certificate of Authenticity (COA). And yet, we are constantly looking for new ways to prove that we are the real deal and we remain committed to that goal. If there are new ways for us to demonstrate our credibility, we will work hard to implement those measures. After all, authenticity means everything to us because it means everything to you.

Of course! All our signed items come with an official Certificate of Authenticity (COA). Regular products come with an Icons branded COA, authenticated by our CEO Dan Jamieson. The COA acts as your proof that the signature on the item you have is authentic. On it you’ll find any and all details that we have available to us, such as the date the item was signed; the city in which it was signed; and photographic evidence of the player signing the item. If we have it, we’ll display it. Our Icons COAs also have a uniquely-coded hologram stuck to them – this matches another hologram that we place on the product. Licensed products, such as our Official Messi Signed Merchandise and official FIFA World Cup products, come with a very similar COA. These COAs have their own branding and styles but serve their purpose in exactly the same manner as all other Icons COAs.

Sorry but no. This is because we wouldn't be able to guarantee the authenticity of an item not signed during a signing session conducted either by ourselves or one of our trusted partners. This company policy safeguards our promise that every single signature sold by us is genuine.

Unfortunately not. We don’t have the time or the resources to validate, authenticate or evaluate signed memorabilia. But we’re happy to recommend our friends at the Shropshire-based auction company, Mullocks Auctions. Their contact details can be found at mullocksauctions.co.uk.

Icons has an exclusive charity partner called Julia's House. Julia’s House is an award-winning Children’s Hospice in Dorset and Wiltshire that is dedicated to bringing comfort and care to families across the two counties. As part of our agreement to partner exclusively with this exceptional establishment, we are not able to provide donations, sponsorship or vouchers for other charitable causes.

Though we do specialize in football, we also have a huge range of memorabilia signed by the stars of a variety of sports. Muhammad Ali, Anthony Joshua, Steph Curry, Sir Ian Botham, Lord Sebastian Coe, Jonny Wilkinson, Tom Brady, Roger Federer and Conor McGregor are just a handful of the myriad names that have had signed items for sale on Icons.com.

Please do. You’ll be in good company. Eden Hazard, Dele Alli and Moussa Dembele follow us. At the time of writing, we have over 100,000 Instagram followers as well as more than 40,000 followers on Twitter and 25,000 likes on Facebook. We also have an official YouTube channel and a LinkedIn page. Social media is the place to keep up to date with all things Icons, including all the news on our latest signings, products, competitions and giveaways, sales, discounts and promotions. Get involved!

The most common type of shirts that we get signed are replicas. We buy all our shirts from official dealers, such as Nike and Sports Direct, so they aren't fake shirts but they are also not what is sometimes referred to as 'Match Issue' shirts. We will occasionally get a ‘Match Issue’ shirt signed but, because these are much more rare, they come at a higher price.

Our signed shirts come in a wide variety of sizes and it’s because of this that we don’t list the individual sizes on our website. Signed memorabilia is not meant to be worn – after all, wearing a signed shirt or boot will almost certainly damage the signature – but if you wish to order a specific size of shirt or boot, please feel free to contact our Customer Support team. If we have the size you want, we’ll happily send you that specific shirt.

Our signed boots come in a wide variety of sizes and it’s because of this that we don’t list the individual sizes on our website. Signed memorabilia is not meant to be worn – after all, wearing a signed shirt or boot will almost certainly damage the signature – but if you wish to order a specific size of shirt or boot, please feel free to contact our Customer Support team. If we have the size you want, we’ll happily send you that specific boot.

Many of the items we choose to get signed are replicas sourced from respected retailers. Buying what is commonly referred to as ‘takedowns’ – especially boots – allows us to pass on the savings to our customers after the items are signed. We have bought more expensive shirts and boots in the past, such as the ones that may be issued to players on matchdays, but we have found that, once signed, the added expense of a higher quality shirt or boot drives retail prices up and, as a result, leads to far fewer customers being able to afford our products. In short, we often buy cheaper shirt and boots in order to bring signed items to a wider audience. That being said, we have heard a lot of views on this subject and we are therefore looking into buying small quantities of higher quality shirts and boots for the more discerning customer.

We aim to list the sizes of all our signed photos on that product’s page. If you can’t see this information on our website, please feel free to contact our Customer Support team. They should be able to give you the dimensions of the photo you’re after. The most common size of photo that we have measures 16 inches in width by 12 inches in height.

Our signing sessions only last for a limited amount of time so we have to manage these opportunities carefully. We also want our players to feel comfortable when they are signing for us. Anything we can do to satisfy both scenarios is best practice for us. As such, we only tend to take on average one or two signing photos per product. With our players signing various quantities of any given item, the signature can vary in size, shape and sometimes clarity or even pen colour. We always say that this is another roundabout way of knowing the products are done by hand and not by a robot. Take all of the above into consideration when looking at the difference between the signature in the signing photo versus the signature on the item itself. If there is a significant difference it may be worth flagging up and talking to us about. If there is only a minor difference, it’s likely to be down to the player signing the product in a slightly different way.

We can’t always get our hands on the exact amount or type of shirt that we want before a signing session takes place. Hey, c’est la vie! This can happen for a number of logistical reasons – but we won’t let it hold us back! To make sure we can still offer our customers the best range of shirts possible, we can order the numbers and lettering that go on the back of shirts separately, get these signed, then professionally heat-press the lettering and numbers on to the right shirts at a later date. We call these shirts “Fan Style”. Oh, and don’t worry, the process of heat-pressing the numbers on to the back of the shirt doesn’t affect the signature in any way. We’re very careful about that.

In short, a dedication is one of the most unique services we offer. A signed and dedicated item is not only autographed, it is inscribed directly for you. Your favourite Icon will write your name on the item and sign it for you and you alone. Or, of course, it can dedicated to someone special in your life. They could be a relative, a friend, a colleague or just someone you’re really very fond of. Whoever they may be, a signed and dedicated item is one of the most unique items of memorabilia that money can buy.

Soon, we hope. But, of course, we can’t say here. Due to the immensely busy schedules of the world’s biggest sporting stars, we don’t like to make promises about signings. The best way to find out which signings are on the horizon is by calling our team. They’ll let you know who we’re hoping to sign with and when we’re looking to get it done.

There are still a small number of footballers and sportspeople that we haven’t worked with yet but rest assured that we’re working on it. We’re always open to suggestions on who to sign with next so why not send us a message on our Facebook, Twitter, Instagram or YouTube pages with your suggestions.

Unfortunately this is not something we can offer at this moment in time. The sports stars we deal with tend to prefer signings to be done in private so they can relax and get the job done. On occasion, we have visited these stars at their homes, such is the comfort they have with our processes.

We do, yes. Most often the fee we give to our stars goes to their associated charities. And although we know that people are interested in such things, we cannot disclose how much we pay our stars, for a number of reasons.

We accept most major credit cards for payment. You will be asked for your credit card information when you register your account but your credit card will only be charged at the conclusion of an auction if you are declared the winning bidder.

Yikes. As long as you haven’t been charged for your order, we recommend you first try using a different web browser. Then, if your order still isn’t going through, try a payment method. If you continue to experience problems with ordering, give us a ring. Our Customer Support team will be able to sort you out.

Discount codes, promotions and sales are always heavily promoted on our social media channels, email newsletter and blog. So, the best way to keep abreast of our latest discounts is to like, follow and subscribe. Besides this, we have an ongoing Warehouse Clearance sale, in which you can get up to 70% off a range of signed items.

Unfortunately there is nothing we can do about charges for import duties and customs taxes. It may be worth checking an online import duty calculator before purchasing to be sure of the possible costs incurred when purchasing from Icons.com. We dispatch almost all of our orders using DHL and they have written this handy guide on Duties and Taxes should you wish to read for more information.

Our framing service is bespoke in as much as we send items away to be framed only when an order is placed. However, we do keep a number of items that have already been framed. That way, you won’t have to wait for us to put your item through the framing process. We can dispatch it to you right away. Clever, huh? Unless an item states that it is Pre-Framed, we will have to send that item away to our framers, so please be aware than non Pre-Framed items can take up to ten working days to be framed and dispatched.

The main difference between our two main framing styles is price. Classic Framed shirts are, generally speaking, £100 cheaper than Premium Framed shirts. Both styles incorporate professionally stretched shirts framed above a plaque and two action shots of our Icons doing what they do best. Classic Framed shirts tuck the sleeves behind the mounts while Premium Framed shirts fold the sleeves in front of the torso of the shirt to display more detail.

We take pride in our dispatch and delivery times. Unframed items are usually delivered to UK and mainland Europe addresses just one to two working days.

It’s most likely that we do, yes. To find out for sure, click the “Add to Cart” button on the items you wish to purchase then proceed to the Shopping Cart page. Just below the breakdown of the products you have in your cart, there is an Estimate Shipping section. There you will find a dropdown list of countries to which we are able to ship.

As soon as your order has been placed and is confirmed by our system, you will receive a confirmation email. Please be aware that this email will not contain tracking or shipping details. Details of how to track your package will be sent as soon your item has been dispatched and is on its way for delivery. If for whatever reason you do not receive these details, please contact our Customer Support team.

That depends on where you live and what it is that you’re ordering. Framed items, for example, cost a bit more to ship than unframed items. For an estimate on shipping costs, click the “Add to Cart” button on the items you wish to purchase. Once you have added to your cart all the items you wish to purchase, proceed to the Shopping Cart page. Just below the breakdown of the products you have in your cart, there is an Estimate Shipping section. Simply enter your details and click “Get a Quote”.

Let us know as soon as you can. Our professional dispatch team ensure all our packages are sent out in perfect condition. All our framed items are sent out in specially-designed inflatable packing. We use only thick, reinforced cardboard boxes which are securely taped shut. However, we understand that damage can occur during transit. Let us know right away which item it is that has been damaged and, if you can, send us a photo or two of the damage. We’ll assess the situation and, where applicable, we’ll arrange for a replacement to be sent out as soon as possible.

A valid shipping address is required for all deliveries. We regret that we cannot deliver to P.O. Boxes or Rural Routes. Regular business hours are 8am - 4pm GMT, Monday to Friday. Please allow 2-4 weeks for delivery after the auction closes.

We offer Standard DHL shipping which can take up to 1 week following dispatch from our warehouse

In order to calculate your shipping costs, simply place the item(s) in your shopping cart and prior to checkout you can see the shipping costs for your desired item(s). Be sure to select the correct shipping method to calculate an accurate amount for your desired shipping.

Shipping of items is based on availability of items, shipping locations, shipping method selected and credit card authorization. This excludes Holidays and Weekends. We will make every attempt to list only in-stock items in, however there may be instances when a popular item may sell out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card will only be charged for those items shipped. In the event of a credit card problem, we will e-mail you immediately to inform you of the situation. We will then wait up to 7 business days for your response and then e-mail you once more before cancelling the order. Customer Service will respond to your e-mail within 48 business hours. Hours of operation for e-mail are Monday - Friday 9:00 am - 5:00 pm EST.

Due to the high volume of orders we receive daily, our policy allows for up to 1-2 weeks before your order is shipped out. Sometimes we are able to ship our orders out within days of your original order place date. Once your order is dispatched you will receive an email/SMS from DHL with your tracking information.

Our head office is a stone’s throw from Euston train and underground station in London. Our full address is Icons.com, 20 Flaxman Terrace, London, WC1H 9AT. We also have a shiny new warehouse in Christchurch, Dorset. It’s from our Dorset warehouse that the majority of our orders are processed and dispatched.

Unfortunately not. We do very occasionally allow customers to come to our head office and/or warehouse to collect paid-for orders but this is only permitted in special circumstances arranged in advance with our Customer Support team.

We are open from Monday to Friday, 9am till 5.30pm GMT. We close over the weekend and on UK bank holidays. We usually post our Christmas opening hours on our official blog, news.icons.com, but generally our offices are closed from 12pm on Christmas Eve (provided it’s a weekday) until the start of the new year.

Icons have a number of partnerships with individuals and companies from around the world and we’re always happy to welcome more into the fold. Feel free to get in touch with our Sales and Marketing Manager, Ben Soley, via email (ben@icons.com) or via 0207 267 0151. He’s a nice chap.

A1 Sporting Memorabilia are Icons’ sister brand. They are part of our company, Icons Shop Limited. We acquired A1 Sporting Memorabilia in the summer of 2015 and the two brands have been working in perfect harmony ever since

If you are trying to access our website from an IP address based in Holland, Belgium or Luxembourg, you will be automatically redirected to our friends at De Hand van Maradona. This website has an exclusive distribution rights for our products in the region and, as part of the deal, all website traffic to Icons.com is sent their way.

All that is needed for a company to become AFTAL or UACC approved is for a joining fee to be paid. We prefer to provide photographic and video proof of our private signing sessions and let our reputation speak for itself.

In short, a dedication is one of the most unique services we offer. A signed and dedicated item is not only autographed, it is inscribed directly for you. Your favourite Icon will write your name on the item and sign it for you and you alone. Or, of course, it can dedicated to someone special in your life. They could be a relative, a friend, a colleague or just someone you’re really very fond of. Whoever they may be, a signed and dedicated item is one of the most unique items of memorabilia that money can buy.